Technical Skills
| Category | Technologies |
|---|---|
| Data Platforms & Integration | Microsoft Fabric (Lakehouse, Warehouse, Dataflows Gen2, Notebooks, Pipelines), Databricks (Delta Lake, Unity Catalog), dbt Cloud, Azure Data Factory, Airflow, Git, GitHub |
| Analytics & BI | Power BI (DAX, Power Query M, Semantic Modeling, Composite Models), Star/Snowflake Schema Design |
| Programming | Python (Pandas, NumPy, Matplotlib, Seaborn, PySpark), SQL |
| Cloud Platforms | Azure (ADLS Gen2, Azure SQL Database), GCP (BigQuery), AWS S3 |
| Power Platform & Automation | Power Automate, Power Apps, AI Builder, Dataverse, SharePoint |
Professional Experience
Data & Automation Specialist
A.P. Moller – Maersk | Dakar, Senegal | Jan 2023 – Jan 2026
- Built end-to-end data integration pipelines in Microsoft Fabric Lakehouse using Dataflows Gen2, Data Factory, and Notebooks, consolidating datasets from multiple sources using medallion architecture (Bronze/Silver/Gold layers)
- Designed and maintained 15+ Power BI enterprise dashboards with semantic models supporting Customer Experience, Finance, and Operations teams, using advanced DAX measures, row-level security, incremental refresh, and composite models
- Improved dashboard refresh performance by 60% by profiling slow DAX measures and high-cardinality columns using DAX Studio, rewriting inefficient measures and reducing data granularity upstream
- Built production-grade analytics solutions on Databricks with Delta Lake for ACID transactions and Unity Catalog for centralized data governance and schema management
- Automated 200+ monthly hours of manual processes using Power Automate, Power Apps, and AI Builder integrated with Dataverse and SharePoint, improving operational efficiency across the West Africa region
- Led technical workshops on Power BI best practices and Microsoft Fabric adoption for regional IT and business teams
- Documented dataflows, data models, and pipeline processes to ensure maintainability and knowledge transfer
IT Support Technician
A.P. Moller – Maersk | Banjul, The Gambia | Feb 2019 – Dec 2022
- Pioneered Power BI adoption across regional IT teams through structured training programs, reducing reliance on manual Excel reporting and enabling self-service analytics
- Provided IT infrastructure support across Maersk Gambia operations
- Supported transition to cloud-based tools and Microsoft 365 platform rollout
Senior IT Engineer
GRTS (Gambia Radio and Television Services) | Banjul, The Gambia | Jun 2015 – Jan 2019
- Designed and deployed a real-time election results dashboard broadcast live to 1M+ TV viewers during national elections
- Built data capture and reporting systems using PowerApps and Power BI DirectQuery
- Led technical team during three major national election broadcasts
Key Projects
West Africa CX Analytics Platform
Built a region-wide Power BI solution on Microsoft Fabric Lakehouse tracking 15+ CX metrics — case resolution turnaround time (TAT), first contact resolution (FCR), call accessibility, abandoned call rate, CSAT, invoice quality, and cross-sell revenue — across weekly, monthly, quarterly, and yearly cadences at country and regional level, with row-level security scoped by country and drill-through to agent-level detail.
FinOps Operational Dashboard
Built a weekly operational dashboard aggregating Import/Export volumetrics — delivery lead times, container volume vs targets, customs brokerage declarations, and revenue — across 24 markets, giving country and regional leadership a single view to track operational performance.
Purchase Order Automation System
Developed an end-to-end procurement approval automation using Power Apps, Power Automate, Dataverse, and SharePoint, cutting manual approval processing time by 92%.
Global IT Audit Monitoring
Built an IT asset compliance monitoring solution pulling live device data via API into Power BI, tracking 500+ laptops and mobile devices, monitoring MDM enrollment status, BYOD vs company-owned classification, last-seen activity, and multi-laptop assignment violations — with Power Automate alerts notifying IT leadership of compliance gaps.
Education
MSc Information Systems Development Gaston Berger University, Saint-Louis, Senegal | 2016 – 2018
BSc Computer Science Universidad Politecnica Territorial del Norte de Tachira, Venezuela | 2009 – 2014
Certifications
| Certification | Issuer |
|---|---|
| DP-700: Fabric Data Engineer Associate | Microsoft |
| DP-600: Fabric Analytics Engineer Associate | Microsoft |
| PL-300: Power BI Data Analyst Associate | Microsoft |
| PL-100: Power Platform App Maker Associate | Microsoft |
| DP-900: Azure Data Fundamentals | Microsoft |
| PL-900: Power Platform Fundamentals | Microsoft |
| ITIL 4 Foundation | AXELOS |
Contact
Open to data engineering roles, analytics consulting, and speaking opportunities.